Refund policy

Returns & Exchanges

We want you to be completely satisfied with your purchase. 💛

Returns and exchanges are accepted within 14 days of receiving your order, provided that the item is in its original condition and has not been used, washed, or altered.

✨ Manufacturing Defects
If you receive an item with a manufacturing defect, we will be happy to arrange a replacement or provide the appropriate solution at no additional cost to you. Your satisfaction is always our priority. 🤍

📦 Undelivered Orders
If an order has already been dispatched and is refused or not received upon delivery, the applicable outbound and return shipping charges will be deducted from any eligible refund, according to the courier’s charges.

Thank you for choosing us and for your trust.
We truly appreciate it and always strive to make your experience with us a special one. 🌷